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FAQ

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Hello and Welcome! Thank you for checking out my brand Posh Heat! It is a pleasure to have you here!
    I hope all is well and you were able to receive the product as I intended, if not I hope I can make things as right as possible. I do want to preface that since I am a small business and I work with a product on demand manufacturer making returns have a few conditions. ​ ​ If you received a misprinted, damaged, or defective item. I want to apologize and assist in getting you the corrected item or refund. Please contact me within 30 days of receiving the product and send me a photo and description of the effected item and areas. This will help me get the item corrected and/or make changes for future products. ​ If you ordered a product of the wrong size or simply have buyers remorse, unfortunately, I cannot guarantee a refund. Since we are a product on demand small business each product is made specifically for you to reduce waste consumption, a leading cause of todays environmental crisis. Fashion is all about being creative and transformative and I always recommend to finding creative ways to transform you garment by reaching out to me or your local tailors for inspiration. ​ Nonetheless please feel free to reach out!
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

© 2024 by Nikhil Kapoor

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