Hello and Welcome!
Thank you for checking out my brand Posh Heat!
It is a pleasure to have you here!
I hope all is well and you were able to receive the product as I intended, if not I hope I can make things as right as possible. I do want to preface that since I am a small business and I work with a product on demand manufacturer making returns have a few conditions.
If you received a misprinted, damaged, or defective item. I want to apologize and assist in getting you the corrected item or refund. Please contact me within 30 days of receiving the product and send me a photo and description of the effected item and areas. This will help me get the item corrected and/or make changes for future products.
If you ordered a product of the wrong size or simply have buyers remorse, unfortunately, I cannot guarantee a refund. Since we are a product on demand small business each product is made specifically for you to reduce waste consumption, a leading cause of todays environmental crisis. Fashion is all about being creative and transformative and I always recommend to finding creative ways to transform you garment by reaching out to me or your local tailors for inspiration.
Nonetheless please feel free to reach out!
